Privacy Policy
Effective Date: March 23, 2026
Arcio (“we,” “us,” or “our”) operates the arcio.io website and the Arcio WordPress plugin. This Privacy Policy explains how we collect, use, and protect your information when you use our website and products.
Information We Collect
Account Information: When you purchase Arcio Pro, our payment processor Freemius collects your name, email address, and payment details. We do not store credit card numbers on our servers.
Usage Data: The Arcio plugin may collect anonymous usage statistics such as WordPress version, PHP version, and plugin settings to help us improve the product. No personally identifiable information is collected through the plugin.
Website Analytics: We use standard analytics tools to understand how visitors use our website. This may include your IP address, browser type, pages visited, and referring URL.
Cookies: Our website uses cookies to maintain your session, remember preferences, and analyze traffic. See our Cookie Policy for details.
How We Use Your Information
We use the information we collect to:
- Process purchases and deliver license keys
- Provide customer support
- Send product updates and important notices about your license
- Improve our plugin and website
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following third-party services that may process your data:
- Freemius — Payment processing and license management
- WordPress.org — Plugin distribution for the free version
Each third-party service operates under its own privacy policy.
Data Retention
We retain your account information for as long as your license is active and for a reasonable period afterward to comply with legal and accounting requirements. You may request deletion of your data by contacting us.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the email below.
Security
We take reasonable measures to protect your information. All payment processing is handled by Freemius using industry-standard encryption.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.
Contact
For privacy-related questions, contact us at joe@vikingtradinggroup.com.